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September 2014 Client Newsletter




September 1, 2014


6 Reasons to Check Patient Insurance Eligibility Before the Patient Visit


  • Ability to get significant insurance info about patients before the service is provided.  Do they have insurance?
  • Reduce eligibility errors – what is each patient’s correct co-pay, coinsurance, and/or deductible?
  • Cuts down on phone calls to insurers. 
  • Increase first submission paid claims
  • It doesn’t cost you anything!
  • If you use the Healthpac Scheduler, it is saved for future reference




  • Every insurance company is required to offer ACH transaction deposits directly into a bank account. Other methods are optional – debit cards, paper checks, etc. 
  • You do not have to accept the high cost of non-ACH payments, aka Virtual Credit Cards!
  • Each insurer is also required to set up a web-based system for enrollment
  • CAQH has a master system that plans can subscribe to.
  • Eliminates paper checks
  • Avoids trip to the bank
  • Speeds up deposits – and predictability.  E.g., Remit received today – bank deposit in 2 days. 


If you get push back, it is a clear HIPAA violation if they refuse to provide ACH to you. There is a formal complaint process through CMS which CPB can assist with. 


Virtual Credit Cards (VCC’s)


One more suggestion if you are approached by an insurance company to accept VCC’s – ask them the cost of:  1. VCC, 2. Gift cards, and 3. ACH EFT.”  And feel free to get us involved to help sort thru the “chatter.”  The ACH EFT is usually very low - $.25-.35 cents and may be worth it



2014 Client Newsletter Archive